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Evidence Guide: FNSSUP302 - Establish, maintain and process superannuation records

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSSUP302 - Establish, maintain and process superannuation records

What evidence can you provide to prove your understanding of each of the following citeria?

Set up new member records for individuals

  1. Collect information required to set up new member file
  2. Check information to ensure it is complete and correct
  3. Enter data accurately into organisational information system, correcting information errors within level of authority
  4. Activate new member record and send confirmation according to organisational procedure and regulatory requirements
  5. Accurately update new and additional information within organisational procedure
Collect information required to set up new member file

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check information to ensure it is complete and correct

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enter data accurately into organisational information system, correcting information errors within level of authority

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate new member record and send confirmation according to organisational procedure and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accurately update new and additional information within organisational procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set up new employer records as required

  1. Collect information required to set up new employer record
  2. Check information to ensure it is complete and correct
  3. Enter data accurately into organisational information system, correcting information errors within level of authority
  4. Activate new employer record
  5. Send confirmation according to organisational procedure and regulatory requirements
Collect information required to set up new employer record

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check information to ensure it is complete and correct

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enter data accurately into organisational information system, correcting information errors within level of authority

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate new employer record

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Send confirmation according to organisational procedure and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain integrity of records

  1. Ensure all transactions are correctly reflected in records
  2. Identify any inconsistencies and take action to rectify
  3. Update records as new information is received
  4. Add enquiries and communications to records
  5. Send confirmation according to organisational procedures
Ensure all transactions are correctly reflected in records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify any inconsistencies and take action to rectify

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update records as new information is received

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Add enquiries and communications to records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Send confirmation according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify administrative and accounting processes documented in member records

  1. Identify process of determining interest
  2. Identify administrative charges and insurance premiums on records
  3. Describe processes of allocating interest, charges and insurance premiums to member accounts to the customer
  4. Provide members with information regarding their records as required and according to organisational procedures
Identify process of determining interest

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify administrative charges and insurance premiums on records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Describe processes of allocating interest, charges and insurance premiums to member accounts to the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide members with information regarding their records as required and according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce member benefit statements

  1. Identify and accurately describe elements of member benefit statements and calculation processes
  2. Produce statements as required and according to organisational procedures
Identify and accurately describe elements of member benefit statements and calculation processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce statements as required and according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow quality assurance procedures

  1. Follow organisational procedures to ensure work is completed accurately
  2. Establish and maintain member and employer details in accordance with organisational requirements
  3. Identify incorrect information and associated consequences and correct within limits of own responsibility
Follow organisational procedures to ensure work is completed accurately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and maintain member and employer details in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify incorrect information and associated consequences and correct within limits of own responsibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Set up new member records for individuals

1.1 Collect information required to set up new member file

1.2 Check information to ensure it is complete and correct

1.3 Enter data accurately into organisational information system, correcting information errors within level of authority

1.4 Activate new member record and send confirmation according to organisational procedure and regulatory requirements

1.5 Accurately update new and additional information within organisational procedure

2. Set up new employer records as required

2.1 Collect information required to set up new employer record

2.2 Check information to ensure it is complete and correct

2.3 Enter data accurately into organisational information system, correcting information errors within level of authority

2.4 Activate new employer record

2.5 Send confirmation according to organisational procedure and regulatory requirements

3. Maintain integrity of records

3.1 Ensure all transactions are correctly reflected in records

3.2 Identify any inconsistencies and take action to rectify

3.3 Update records as new information is received

3.4 Add enquiries and communications to records

3.5 Send confirmation according to organisational procedures

4. Identify administrative and accounting processes documented in member records

4.1 Identify process of determining interest

4.2 Identify administrative charges and insurance premiums on records

4.3 Describe processes of allocating interest, charges and insurance premiums to member accounts to the customer

4.4 Provide members with information regarding their records as required and according to organisational procedures

5. Produce member benefit statements

5.1 Identify and accurately describe elements of member benefit statements and calculation processes

5.2 Produce statements as required and according to organisational procedures

6. Follow quality assurance procedures

6.1 Follow organisational procedures to ensure work is completed accurately

6.2 Establish and maintain member and employer details in accordance with organisational requirements

6.3 Identify incorrect information and associated consequences and correct within limits of own responsibility

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Set up new member records for individuals

1.1 Collect information required to set up new member file

1.2 Check information to ensure it is complete and correct

1.3 Enter data accurately into organisational information system, correcting information errors within level of authority

1.4 Activate new member record and send confirmation according to organisational procedure and regulatory requirements

1.5 Accurately update new and additional information within organisational procedure

2. Set up new employer records as required

2.1 Collect information required to set up new employer record

2.2 Check information to ensure it is complete and correct

2.3 Enter data accurately into organisational information system, correcting information errors within level of authority

2.4 Activate new employer record

2.5 Send confirmation according to organisational procedure and regulatory requirements

3. Maintain integrity of records

3.1 Ensure all transactions are correctly reflected in records

3.2 Identify any inconsistencies and take action to rectify

3.3 Update records as new information is received

3.4 Add enquiries and communications to records

3.5 Send confirmation according to organisational procedures

4. Identify administrative and accounting processes documented in member records

4.1 Identify process of determining interest

4.2 Identify administrative charges and insurance premiums on records

4.3 Describe processes of allocating interest, charges and insurance premiums to member accounts to the customer

4.4 Provide members with information regarding their records as required and according to organisational procedures

5. Produce member benefit statements

5.1 Identify and accurately describe elements of member benefit statements and calculation processes

5.2 Produce statements as required and according to organisational procedures

6. Follow quality assurance procedures

6.1 Follow organisational procedures to ensure work is completed accurately

6.2 Establish and maintain member and employer details in accordance with organisational requirements

6.3 Identify incorrect information and associated consequences and correct within limits of own responsibility

Evidence of the ability to:

set up new member and employer records without errors or omissions

enter data onto organisation’s information system

follow organisational procedures to ensure all work is completed accurately

maintain integrity of organisational records

effectively use administrative and accounting practices relating to member records

demonstrate member benefit statement and calculation processes.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the key features of company policy, procedures, objectives and guidelines

provide an overview of superannuation fund structures

list available products and services

provide an overview of fund rules

outline the guiding principles of privacy regulation

explain the key features of information technology system procedures for documentation

identify the consequences of incorrect information

outline the key features of organisational information, documentation and communication systems.